Arena Hoops is a mobile basketball game developed by Prime Quantum Studios, an independent game developer based in London, United Kingdom. "We", "us" and "our" refer to Prime Quantum Studios. This is a general location, not a registered company address, and no company registration is claimed here.
Privacy questions and requests, support requests, and data access or deletion inquiries: primequantumstudios@gmail.com.
Your career progress and stars, coins, fans, the balls and training you have unlocked, daily gift and mission progress, your sound, vibration and statistics settings, and the cached Remove Ads status, your statistics choice and your ad choice are stored only on your device. We do not receive them. Uninstalling removes them from the device, although a device or cloud backup that you have switched on may keep a copy.
We do not sell your data. The services below act as our service providers or, for the advertising partners, also for their own advertising, measurement and fraud-prevention purposes. Please review their own policies (Google: policies.google.com/privacy; Unity: unity.com/legal; RevenueCat: revenuecat.com/privacy).
| Service | Data involved | Why |
|---|---|---|
| Unity LevelPlay (the ad mediation SDK, formerly ironSource), Unity Technologies | IP address (used to estimate approximate, general location), the device advertising identifier and other device identifiers provided by the operating system, identifiers LevelPlay assigns to the installation, ad requests, views and clicks, and device details such as language, make, model, operating system and connection type. Your in-game ad choice is passed to it. | Requesting occasional full-screen ads between matches and optional rewarded ads, choosing which ad network fills them, measuring ads and ad revenue, and preventing fraud |
| Unity Ads, Unity Technologies, the ad network that fills the ads | Approximate location, device and advertising identifiers, identifiers Unity assigns, ad interactions, diagnostics, and device details such as language, make, model and connection type, as described in Unity's own disclosures | Showing ads, ad measurement, analytics and fraud prevention; Unity also uses this data as described in its own policies |
| Google Firebase Analytics — only after you choose ALLOW | A random app-instance ID, gameplay events with numbers only (match number, win or loss, score, stars, shots, ads watched, purchase made), screen views and sessions, device model, operating system version, and coarse location derived from a masked IP address | Balancing matches and understanding which parts of the game are played. We do not use Firebase for ad personalisation, and its advertising-related consent settings are kept denied. |
| Google Firebase Crashlytics — only after you choose ALLOW | Crash stack traces, app state and device details at the time of a crash, and a random installation ID | Finding and fixing crashes |
| RevenueCat, together with the app store you downloaded the game from | A random anonymous customer ID, purchase history and store receipt data for this app, locale and currency code | Validating and restoring the Remove Ads purchase |
Payment card and bank details are handled only by your app store. We never see them.
The advertising rows follow the providers' own descriptions of what their SDKs collect.
We do not collect your name, email address, phone number, contacts, photos, files, calendar, microphone, camera, precise location or browsing history outside the game. The game has no chat and no free-text input, and its statistics accept only a fixed list of events with numbers, so personal details cannot be logged by mistake.
Firebase Analytics and Crashlytics are switched off on a clean install. After your first win the game asks once, with equal ALLOW and NOT NOW buttons. Nothing is collected before you allow it. You can change your mind any time with STATS on the main screen. Turning it off stops statistics right away; Google documents that switching crash reporting off may only take effect from the next launch. This switch controls Firebase only — it does not stop advertising data processing, which follows your ad choices below.
Data on your device stays until you delete it or uninstall the game (subject to your own backups). Data held by the services in section 3 is kept under their own retention rules and settings. All data these services collect is sent over encrypted HTTPS/TLS connections. We keep no servers and no database of our own for this game.
Arena Hoops is intended for players aged 16 and over and is not directed at children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the game, contact us and we will take appropriate steps.
The services in section 3 are operated by companies based in the United States and may process data in the United States and other countries, under their own safeguards and transfer mechanisms.
Depending on where you live, you may have rights to access, correct, delete or port personal data, to object to or restrict processing, or to opt out of targeted advertising or the "sale"/"sharing" of personal information, under laws such as the UK GDPR, the EU GDPR and US state privacy laws. What you can do in practice:
What we can and cannot delete. Arena Hoops has no accounts, no login and no in-app deletion feature, we keep no database of our own, and the game does not show the random identifiers the services use. We usually cannot connect a request to one installation and cannot promise deletion on a provider's behalf; we will tell you which provider holds what and forward a request where its process allows. Purchase records are held by your app store and are also kept for its tax and accounting obligations.
We may update this policy, for example if the game adds a service. The "Last updated" date above will change with it, and significant changes will be reflected in the game's store listing.
Prime Quantum Studios — independent game developer, London, United Kingdom
Privacy questions and requests, support requests, data access or deletion inquiries:
primequantumstudios@gmail.com